CLEAR COMMUNICATIONS WORKSHOP

 

Assessment Interview

This is a meeting between management and myself in order to establish:

Who will be attending the workshop?
What their role and function is in the business?
What their areas of weakness are perceived to be?
What the goals for management are for optimum communication?

It is also to establish the work policy of the company, what they require from their employees and the image and vision they wish to project both internally and externally. This workshop can be tailor made to management’s requirements. This includes dividing the 8 hours into suitable time blocks for each business. Please note that the workshop takes place over a period of weeks not over one day.

Communications Workshop

In our Communications Workshop we work on the principles of going back to basics and reassessing what the perceptions are of the work environment as it currently stands. This frequently differs in certain areas from the perceptions that management has formed. This training brings a working awareness to the individual on how to communicate better within their environment and in pressurized situations. Training is focused on resolution and solution based options through clear communication. Issues of concern and importance, which the management has specifically requested, are also addressed in this forum.

Areas of Content Addressed are:

• Establishing the criteria for good and effective communication
• Exploring alternatives to communication policies and procedures that are not functioning at an optimum and causing inefficiency in the work place
• Addressing each participant’s perception of the image they project in the work place, and what they’d like to project.
• Addressing the impact and importance of both one’s verbal (vocal projection, tone, clarity etc) and non-verbal (body language, eye contact, self-awareness, empathy levels etc) communication skills
• Addressing listening skills, which is vital to the communication process.
• Addressing the areas of grooming and healthy lifestyle habits

A range of techniques are used to facilitate this workshop. Discussion, explorative writing, role-play and interactive exercises are used. Some of the exercises are recorded on camera in order to show the participants the actual image being projected.

Please note that this workshop is the vital first step to creating a fluid environment in the work place. An assessment of what further measures and training is needed will given to the company after completion of this first workshop. The programme will work closely with the needs of the H.R. department and co-create a programme, which can be sustained by management after the initial intensive training takes place. The retraining of people’s communication skills is a complex process that needs ongoing development and supportive structures.

Workshop DetailsVenue: The company premises or an alternate venue of the company’s choice. The company will need to organize the venue if it is at an alternative location. Please note if the company chooses a location 20km outside of the town area, there will be an added cost to the fee for travel expenses.

 

Time: The total time is 8 hours. This can be split into two 4 hour sessions or 4 sessions of 2 hours each. Starting times are flexible according to the needs of management.

Catering: The Company will be required to provide tea and lunch catering. Speak Easy will provide catering for the company if they so wish, within an agreed upon budget and with an additional fee.

Equipment: The venue must provide a television in order to play back some of the recorded footage. Manuals will be provided for participants to work from during the workshop.

 

Maximum number of participants is 16 people.